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Time
and Other Matters June 2011
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From Allen's Desk
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 I
hope you're enjoying your summer so far and are looking forward to the
Independence Day holiday.
Please note that I will be out of the office on
vacation from Monday, July 4th through Tuesday, July 19th. If you
require assistance while I'm away, please contact Mary Tolifson
at 602-943-9696 x100 or Brenda Martin at x112 and they will locate
a consultant to assist you.
The slower pace of summer may be a good time to brush up
on your Timeslips knowledge by taking a Timeslips training
class. The most current training information can be found on our Timeslips Classes page.
Please don't hesitate to contact me for specialized training at our
training center, in your office or via webinar. Also note that
Timeslips classes will be taught on Timeslips 2010 by Sage utilizing
the Timeslips 2010 by Sage training guides unless other arrangements
are made.
In the hustle and bustle of everyday business, it is
difficult to reach out to each customer and thank them for making our
business possible. We want you to know that we truly appreciate
your business and the trust you have placed in us. As
always, I would love to hear what's on your mind. Please call me
at 602-943-9696 X106 or send me an email. Have a great rest of the
summer!
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Tech
Tip: Managing Your Passwords
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If you haven't yet been driven crazy by the need to manage
logins and passwords, it's probably just a matter of time. There
are utilities available to make this task much easier to digest. An
important by-product of having an effective method to manage passwords is
that your passwords can be much more secure and more difficult to
hack. You don't need to remember each and every password, your
password manager will do that for you. You only need to remember a
single password.
I use a password manager and
the single password unlocks access to my entire list of all
passwords, and will also log me onto a Web site automatically.
Therefore, I can change my master password frequently and easily. I have
a method of communicating my master password to my wife. So, if
something were to happen to me, she'd still be able to access all of our
secured logins (e.g., banking, insurance, investments, etc.).
My password manager operates across platforms, and
synchronizes all devices. Regardless of which computer or handheld
device I'm using, I have access to my entire list of passwords and Web
site logons. I can selectively share Web site logins with my
administrative assistant.
Examples of widely used and well respected password
managers are RoboForm, LastPass, and KeePass. I
have used RoboForm in the past, but am currently
using LastPass. The reason I switched to LastPass was the ease
with which I could access the password list across various machines and
operating systems. LastPass is free for use on a Windows PC or Mac,
or $12 annually (yes, that's one dollar per month) for the Premium
version. Being a Premium user gets priority tech support, and
access to use the program on handheld devices (BlackBerry, iPhone,
Android, and others).
Web browsing is more convenient with LastPass and the
program stores forms for filling in Web pages (e.g., billing addresses,
shipping addresses, and credit card information). One can keep
notes associated with each login and password, and it keeps a record of
when the login was last edited. Although it can let the user set up
a folder structure to organize the password list, this almost isn't
necessary because of the very effective and fast search feature to find
individual passwords.
After several years using password managers, I find it
hard to imagine how one could get by without one.
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News from LexisNexis
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 LexisNexis® is pleased to announce that Service Pack 1
(SP1) for Time Matters®, Billing Matters® and Time Matters with
LexisNexis Total Practice AdvantageTM version 11.0 will be available July 5.
All Time Matters and Billing Matters customers who currently subscribe to
a Time Matters and/or Billing Matters Annual Maintenance Plan (AMP) are
eligible for the service pack.
What's Included in
This Release
As part of our ongoing commitment to product quality and customer
responsiveness, this release addresses many customer-reported issues.
Read the Release Notes (located in the Time Matters Service
Center) to see all of the improvements included in this
version.
For more information on
the features and enhancements in Time Matters and Billing Matters version
11, click here or
contact Allen Hardon at 602-943-9696 x106 or email.
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Attention Time Matters and Billing Matters Version 8
Customers!
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Effective September
30, 2011, LexisNexis will officially discontinue all
phone-based support, service packs and hotfix releases for Time Matters
and Billing Matters v8. We strongly encourage you to start planning
your transition to v11 today.
You must update to a supported version
of Time Matters and/or Billing Matters prior to September 30, 2011, for
continued telephone support, Anytime Training, service packs and hotfix
releases while your AMP is in effect.
Please contact Allen Hardon at 602-943-9696 x106 or email if
you have any further questions or to discuss your upgrade. Thank
you for being a LexisNexis® customer. We appreciate your continued
support.
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News from Sage Timeslips
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Timeslips 2012 Has Been
Released
Backed by a 25-year reputation of quality and excellence,
Sage Timeslips 2012 delivers a powerful set of new features for
professional service-based organizations to take charge of their time and
billing management processes. This award-winning solution not only
simplifies procedures for tracking time, billing, and payments, it
facilitates efficiency at every level for greater productivity and
profitability-while reducing the risk associated with losing critical
data.
Each new edition of Sage Timeslips builds upon the current feature set
developed over the lifetime of the product and is based on customer
feedback and analysis. Sage Timeslips 2012 is no exception. Sage is
committed to helping your organization grow and thrive, so we included
new enhancements and upgrades, as well as intelligent adjustments to
interfaces, settings, and improvements to the database. We hope you are
excited about the improvements to work flow, billing, document access,
and reporting in Sage Timeslips 2012.
Expanded Billing Capabilities
Sage Timeslips 2012 was designed to facilitate faster and more efficient
billing than ever before. Take advantage of new options that increase the
flexibility of your billing operations to save time, money, and
resources-and even encourage you to go greener!
Easily edit
previous bills with a word processor
Now you can edit previous bills without changing the billing history.
Simply export past bills in rich text format for editing in a word
processing application (such as Microsoft Word), where you can manipulate
and reprint those bills while still retaining an accurate history record.
More closely
control replacement slip content
With the new date option for replacement slips, you're able to summarize
charges on bills by the start and end dates that are most appropriate for
your needs-rather than relying on a default date. For example, you can
choose to display summarized charges that span an entire month, appear
with a date at the beginning or end of the month.
Better maintain
and access PDF bill folders
Select a predefined location to store PDF bills and statements on a
client-by-client basis for an easier method to retrieve or send them to
each client. The PDF bills and statements can now be stored in individual
client folders on a network drive or on the local drive of the billing
machine.
if you have any questions regarding your Timeslips
software, please contact Allen Hardon at 602-943-9696 x106 or email.
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Welcome New Customers!
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 Hildebrand Law, P.C. - Tempe, AZ
Miranda Fowler - Gilbert, AZ
Udall Udall Casey Inouye - Gilbert, AZ
Thank you for choosing Sherwood Systems!
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Timeslips Top Tech Tips
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 The Sage Support website is a great resource if you're
looking for solutions to specific issues. Here are a few of the
most common issues.
- Another program is accessing your
Sage Timeslips database in a way that prevents you from accessing
it. Answer ID: 15545
- Installing
additional licenses. Answer ID: 15613
- Sage
Timeslips Error: "Insufficient Memory" while working in
Timeslips. Answer ID: 16703
Please contact
Allen at 602-943-9696 x106 or email to
submit technical questions.
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Please visit us on the web
at www.sherwood.com or contact us at (602)
943-9696 or by email if you'd like more information on how Sherwood
Systems can help make your organization more efficient.
Sincerely,
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